Palm Tree Haven

Shipping

We pride ourselves on making and shipping our custom products as quickly as possible. The following are an estimate of the transit times that our couriers provide. As all orders are custom made on order, the print times will vary depending on the product. All orders will be provided a tracking number to trace the progress of the shipment. For urgent orders please get in touch with us. Please see a rough guide if the printing and shipping is handled by us:

Printing/Lead time: (business days)
2 - 4 days for Prints 

7 - 12 days for Canvases and Frames

Shipping time: (business days)

Australia, US, UK, Canada, Europe, NZ

Depending on the size of print, please allow 2-7 business days

Other
Please allow 7 - 15 business days 

Please note that whilst we do our best to ensure that production and deliveries are within the times listed, we cannot provide a 100% guarantee of the times listed above.

Need a print quick!?, please don't hesitate to contact us on info@riptideprints.com

We use the latest Epson SureColor P20070 Wide Format Inkjet Printer. This printer is well regarded as one of the best and most efficient Inkjet printer in the commercial market. It fits paper rolls
up to 64" (162.6cm) wide meaning extremely large prints can be produced. Some key highlights of the rolled prints include:

• Enhanced matte paper 300gsm
• A premium quality heavyweight fine art print material with a smooth, clean finish.
• This museum-quality paper is extremely consistent and works perfectly with large, full colour photos.
• The matte finish emphasises different highlights and tones in the source artworks, helping to create stunning works of art.
• 90 Year Archival Rating
• Printed using Neo pigment water based ink (part of our Eco-friendly products)

All Canvas Prints are printed with the latest eco-solvent technology on high end canvas material. All canvas' are printed, stretched and
ready to hang with a mirror edge type (example pictured below).

We print our canvases with an Epson SureColor S80600 Eco-Solvent Printer to ensure outstanding photographic print quality, and long lasting durability. The printing process results in a protected canvas,
that has water, UV and dust resistance built-in.

We then cut and stretch our canvases by hand in our factory. This means
we can cut our timber and stretch a canvas to any size and not be limited to set sizes. It also lets us accurately and tightly stretch the canvas to perfection.

We pride ourselves on the quality of our craftsmanship and use only the best, sustainable materials for every stage of the production process.

All Framed Prints are printed using an Epson P20070 with X-Rite i1 Colour Calibration. Some key highlights of the framed metallic prints include:

• Amazing glossy metallic reflections
• Highlights vibrant colours with soft matte finish
• Incredible image clarity
• Enhanced matte paper 300gsm
• Non-Reflective perspex glass - light, strong, durable - great for shipping
• Adhesive Foamcore - Long term protection against image fading
• D-Rings and String - ready to hang
• 5 cm snow white mat applied
• Printed using Neo pigment water based ink (part of our Eco-friendly products)

Attention, the size of the Framed Prints you order reflects the actual glass size, including the mount (which is 1-2" depending on the size) and excluding the actual frame size.